Process

No mystery. No lock-in. Just a clear path.

Whether it's a one-call sanity check or a year-long retainer, every engagement runs the same simple way — and you own everything we build.

For nine years at Google I was the person called when big systems broke. I bring that same calm and rigor to your business — minus the jargon.

1

Discovery call Free

A relaxed 30 minutes. You tell me where tech is slowing you down — the manual work, the tool you're not sure about, the thing you've been putting off. I ask questions and listen.

You leave with at least one concrete, useful idea — whether or not we work together.

2

Assessment & roadmap

I look at your systems, accounts, spend, and goals, then write a prioritized plan in plain English — what to build, buy, fix, or kill, with realistic costs and timelines. No jargon, no upsell.

Deliverable: a short, readable roadmap you can act on with me or anyone.

3

Build & advise

We execute. That might be a monthly fractional-CTO retainer, a fixed-scope project (an automation, app, or website), or both. I build, oversee vendors, and keep you in the loop in language you understand.

Steady, visible progress — not a black box.

4

Handoff & support

Everything ships with documentation, training, and SOPs. Accounts and code are in your name. Stay on for ongoing support and check-ins, or take the keys and run — your call, always.

You're never held hostage by your own technology.

How I work

Principles I don't bend on

You own everything

Code, accounts, and data are in your name from day one. No hostage situations.

Vendor-neutral

No kickbacks, no favorite logo to push. The right tool is whatever fits you.

Plain English

If you can't understand the plan, it's a bad plan. I translate, not obscure.

Ship, then refine

Working software beats perfect plans. We get value live, then improve it.

Step one is a conversation.

Book your free discovery call